Privacy policy

It is important to us to ensure that all processing of personal data is conducted in accordance with applicable data protection laws and regulations. The purpose of this Privacy Notice is to help you understand what information Chat2iot (hereafter “we” or “Chat2iot”) collects, why we collect it and how you can manage your rights. Chat2iot will process any personal data received in accordance with most well defined and secured data processing globally, defined under the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

We also provide information about the use of analytics tools and cookies on our website and how you can manage your preferences for these activities.

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How we collect and use your personal data

Personal data is any information related to an identified or identifiable natural person. This includes, for example, details such as names, mailing addresses, email-addresses, telephone numbers as well as behavioural data such as orders you place on our trading platforms or the IP-address you use when you connect to our website or our trading platforms.

The types of personal data that we collect and how we use that information depends on your relationship with Chat2iot:

Visitors of our website:

  1. We collect information that is transmitted by you and your device (including your IP-address) to provide you with the service you request from our website. The information is only stored for the duration of your visit to our website and will typically not allow us to identify you as an individual, with the exception of information you provide through the forms used to get in contact with us and to download any publications. We also collect anonymous and aggregated information about visits to our website for statistical purposes. The information is used to:
  • Provide you with information from our website.
  • Transmit and reply to requests made through the forms on our website used to get in contact with us.
  • Understand how users interact with and use our website.

Business contacts:

We collect contact information and other basic personal data about individuals working for our business partners (including customers and suppliers) when and to the extent necessary to conduct our business. The information is used to:

  • Provide services to you and/or your employer, including ensuring we comply with our contractual obligations.
  • Communicate and provide relevant information to you.
  • Market events or our services in general to you, subject to your marketing preferences.

Cookies

  • This website might install cookies on your computer. Cookies are small files collecting data on the use of the website in an anonymised form. Our cookies do not collect sensitive data such as your name or address.
  • If you prefer to block or delete our cookies, you can control that through our cookie control functionality. Some of the functionality of our website will be lost if you delete all cookies. By not adjusting your cookie settings on the cookie control page or in your browser, you are deemed to consent to cookies according to International electronic communication practices.

Disclosure to third parties

Chat2iot does not disclose personal data to third parties, with the following exceptions:

  • Chat2iot may disclose information to authorities and other third parties when necessary to comply with legal obligations or to fulfil statutory rights
  • Information will be disclosed to Chat2iot-tech our platform service provider when necessary in order to provide the relevant services to you or our customer (your employer/organisation)
  • Chat2iot may use external service providers as data processors in accordance with section below

Use of data processors

When providing services to our customers, we may use external service providers to process personal data on our behalf as data processors. Such data processors are subject to strict requirements regarding the processing and safeguarding of personal data and may not use personal data for other purposes than providing the agreed services to Chat2iot. In addition, the data processors must comply with specific requirements and obligations for data processors under applicable data protection law.

Some of these data processors may transfer data outside of the EU/EEA-area. If so, such transfers are subject to appropriate safeguards in the form of standard data protection clauses adopted by the EU commission or an approved certification mechanism such as the Privacy Shield, cf. GDPR article 46 (2) (c) and (f).

How long we retain your personal data

Personal data is only kept for as long as necessary to achieve the purpose(s) for which they are processed. The criteria for determining the retention period includes:

  • The nature of your relationship with us and how the data was collected
  • The nature and sensitivity of the personal data
  • The purposes for which the personal data is being used
  • The existence of any legal obligations to retain the personal data

Your rights

Under applicable data protection laws and regulations, you have a right to:

  • Be informed if your personal data is being used (“Right to Information”)
  • Find out if an organization is using or storing your personal data, and to get copies of your data (“Right of Access”)
  • Challenge the accuracy of personal data held about you by an organization and get your data corrected (“Right to Rectification”)
  • Ask an organization to delete personal data that it holds about you (“Right to Erasure”)
  • Limit the way an organization use your data (“Right to Restriction”)
  • Get your personal data from an organization in a way that is accessible (“Right to Data Portability”)
  • Object to the processing or use of your personal data in some circumstances (“Right to Object”)

In addition, you have a right to withdraw your consent if processing is based upon your consent (“Right to Withdraw Consent”) and to lodge a complaint with both Chat2iot and the data protection authorities.

To exercise any of your rights, please contact us at info@chat2iot.com. To facilitate the efficient handling of your rights, we ask that you are as specific as possible in your request.

Contact

In case of queries concerning the collection, use or other processing of your personal data, including exercising of your individual rights, please contact:

info@chat2iot.com

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